116 lines
3.8 KiB
Python
116 lines
3.8 KiB
Python
# -*- encoding: utf-8 -*-
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import os
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import sys
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import email
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import tempfile
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import uuid
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import smtplib
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import subprocess
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from redmine import Redmine
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REDMINE_URL = os.environ.get('REDMINE_URL', 'https://dev.entrouvert.org')
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REDMINE_KEY = os.environ.get('REDMINE_KEY')
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TRACKER_ID = os.environ.get('REDMINE_TRACKER', '3')
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PROJECT_ID = os.environ.get('PROJECT')
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FALLBACK_EMAIL = os.environ.get('FALLBACK_EMAIL', 'support@entrouvert.com')
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class UnknownUser(Exception):
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pass
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def parse_header(header_text):
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default_charset = 'ascii'
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try:
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headers = email.Header.decode_header(header_text)
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except email.Errors.HeaderParseError:
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return header_text.encode(default_charset, 'replace').decode(default_charset)
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else:
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for i, (text, charset) in enumerate(headers):
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headers[i] = unicode(text, charset or default_charset, errors='replace')
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return u' '.join(headers)
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def parse_attachment(data):
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disposition = data.get('Content-Disposition')
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if disposition:
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dispositions = disposition.strip().split(";")
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if dispositions[0] == "attachment":
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file_data = data.get_payload(decode=True)
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with tempfile.NamedTemporaryFile(delete=False) as attachment:
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attachment.write(file_data)
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attachment.flush()
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temp = tempfile.NamedTemporaryFile(delete=False)
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attachment = {'path': attachment.name,
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'content_type': data.get_content_type(),
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'filename': parse_header(data.get_filename())}
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return attachment
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return None
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def send_mail(to, subject, message):
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s = smtplib.SMTP('localhost')
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from_mail = 'redmine@entrouvert.com'
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msg = email.mime.text.MIMEText(message, 'plain', 'utf-8')
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msg['From'] = from_mail
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msg['To'] = to
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msg['Subject'] = subject
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s.sendmail(from_email, to, msg.as_string())
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s.quit()
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def create_ticket(email):
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mail = email.message_from_string(email)
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r = Redmine(REDMINE_URL, key=REDMINE_KEY)
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from_name, from_email = email.utils.parseaddr(mail['From'])
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users = r.user.filter(name=from_email)
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if not users:
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raise UnknownUser
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r = Redmine(REDMINE_URL, key=REDMINE_KEY, impersonate=users[0].login)
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attachments = []
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for data in mail.walk():
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attachment = parse_attachment(data)
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if attachment:
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attachments.append(attachment)
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elif data.get_content_type() == "text/plain":
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body = data.get_payload(decode=True)
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body = unicode(body, data.get_content_charset('utf-8')).encode('utf-8')
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issue = r.issue.create(project_id=PROJECT_ID,
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subject=parse_header(mail['Subject']),
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tracker_id=TRACKER_ID,
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description=body,
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uploads=attachments)
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message = u"""Bonjour,
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Votre demande a bien été prise en compte et enregistrée dans notre système sous
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le numéro %s.
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Vous pouvez suivre son évolution à l'adresse : %s .
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Cordialement,
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L'équipe Entr'ouvert"""
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message = message % (issue.id, issue.url)
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send_mail(mail['From'], u'Votre demande a été bien prise en compte', message)
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# cleanup temporary attachment files
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for attachment in attachments:
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if os.path.exists(attachment['path']):
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os.unlink(attachment['path'])
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if __name__ == '__main__':
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email = sys.stdin.read()
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mail_dumps_dir = '/var/tmp'
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if not os.path.exists(mail_dumps_dir):
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os.mkdir(mail_dumps_dir)
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filename = os.path.join(mail_dumps_dir, '%s.mail' % uuid.uuid4())
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with open(filename, 'w') as mail_dump:
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mail_dump.write(email)
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try:
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create_ticket(email)
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except:
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exim = subprocess.Popen(['/usr/sbin/exim', FALLBACK_EMAIL], stdin=file(filename))
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